We are done verifying the migration, and everything should be back to normal. The incident that happened during the maintenance affected the authentication service of our API and Studio. No sensor data or any other data has been lost during the incident.
We apologize for any inconveniences this incident may have caused.
Posted Feb 14, 2024 - 17:04 CET
Verifying
We've resolved the issue and are currently verifying the migration.
Posted Feb 14, 2024 - 14:33 CET
Update
We've identified the faulty migration and are working on a fix. We apologize for any inconvenience during the incident.
Posted Feb 14, 2024 - 14:20 CET
Update
An incident occurred during the maintenance window that is affecting both Studio and the API. We are investigating the issue, and will provide an update here as soon as we know more.
Posted Feb 14, 2024 - 12:56 CET
Update
The migration process is taking longer than expected, so we'll increase the maintenance window for 2 more hours. We've not observed any service disruptions caused by the migration process up until this point.
Posted Feb 14, 2024 - 11:42 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 14, 2024 - 09:30 CET
Scheduled
We will upgrade our identity solution infrastructure to enhance our system's security and reliability. During this maintenance window, you may experience increased latency and potentially intermittent access to DT Studio and our APIs.
We understand the essential role our services play in your day-to-day operations. This transition has been planned to minimize disruption, but we recommend you plan accordingly to mitigate any potential disruption to your activities.
If you have any concerns, please don't hesitate to contact us at support@disruptive-technologies.com. We will provide updates on the progress of the migration on our status page. Thank you for your understanding and support as we continue to improve our infrastructure.
Posted Feb 08, 2024 - 09:38 CET
This scheduled maintenance affected: Studio and API.