Data Ingestion Outage

Incident Report for Disruptive Technologies

Resolved

This incident has been resolved.
Posted Dec 03, 2025 - 20:37 CET

Monitoring

We have implemented a fix and are seeing improvements in data ingestion. All ingestion metrics have returned to normal, and we are closely monitoring the system to ensure continued stability.
Posted Dec 03, 2025 - 16:20 CET

Investigating

We are currently experiencing elevated latency and intermittent Cloud Connector disconnects to our cloud. This may lead to delays in sensor data ingenstions into our cloud solution and offline devices. We are investigating and will provide updates as we learn more.
Posted Dec 03, 2025 - 14:09 CET
This incident affected: Data ingestion and Cloud Connector.