Service channel actions are failing

Incident Report for Disruptive Technologies

Resolved

This incident has been resolved.

Posted Jan 18, 2025 - 12:11 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 18, 2025 - 12:10 CET

Identified

The issue is likely related to service channel ongoing maintenance:

https://status.servicechannel.com/incidents/mcj9cd01y133

We are monitoring the situation.

Posted Jan 18, 2025 - 10:18 CET

Investigating

We are seeing issues sending notifications and alerts to Service Channel

Posted Jan 18, 2025 - 10:03 CET

This incident affected: API.