Cloud Connector (2nd gen) cellular outage

Incident Report for Disruptive Technologies

Resolved

This incident has been resolved.
Posted Apr 08, 2025 - 08:33 CEST

Update

We are continuing to monitor for any further issues.
Posted Apr 08, 2025 - 03:50 CEST

Monitoring

We are observing that the affected Cloud Connectors have successfully reconnected to our cloud. We will continue to monitor the situation until we are confident that the cellular operator has fully resolved the incident.
Posted Apr 08, 2025 - 03:49 CEST

Investigating

We are observing that a number of cellular Cloud Connectors (2nd Gen) are disconnecting from our cloud. The issue seems to be isolated to a single cellular operator. We appreciate your patience and will provide further updates as soon as we have more information.
Posted Apr 08, 2025 - 03:30 CEST
This incident affected: Cloud Connector.