Partial CCON Cellular outage

Incident Report for Disruptive Technologies

Resolved

The root cause was a remote circuit failure in the infrastructure of our cellular service provider. The issue is now resolved, and full service restored.
Posted Jun 26, 2019 - 22:58 CEST

Monitoring

The connectivity is gradually being restored however, the root cause is not yet identified.

Our cellular partner is investigating the issue.
Posted Jun 26, 2019 - 22:07 CEST

Investigating

We have been alerted that a number of Cloud Connectors have failed to report via the cellular connection over the last period.

We are investigating the issue and will report back when we have more information.
Posted Jun 26, 2019 - 20:06 CEST
This incident affected: Cloud Connector.