The root cause was a remote circuit failure in the infrastructure of our cellular service provider. The issue is now resolved, and full service restored.
Posted 4 months ago. Jun 26, 2019 - 22:58 CEST
Monitoring
The connectivity is gradually being restored however, the root cause is not yet identified.
Our cellular partner is investigating the issue.
Posted 4 months ago. Jun 26, 2019 - 22:07 CEST
Investigating
We have been alerted that a number of Cloud Connectors have failed to report via the cellular connection over the last period.
We are investigating the issue and will report back when we have more information.